| February, 2008 - Client Interviews |
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Welcome to our Newsletter for February, 2008. In an effort to share verbatim client feedback we changed the format of this month's newsletter. We hope you gain some insight to understand what genuinely occurs from the moment you choose Sit N Stay Dog Academy. Our interviewees are: Frank Sunderman, Lori Springer, Simone Morales, Steve Garrett, Nancy Horbert and Pat Durbin When did you bring your dog to SNS and what influenced your decision to choose SNS? Frank S: (Teagan & Karma) My girlfriend interviewed Clarke and decided to come to SNS. Lori S: (Oliver) I brought my dog to SNS in May, 2006. I brought my dog to SNS because I had previously tried Barkbusters in-home training and it failed; they had me barking at my dog and all sorts of crazy stuff. Oliver was not paying attention, he was still biting and nipping like a puppy and he was destroying things. I did not bring Oliver to SNS initially because I did not want to leave him; I had waited 2 months to get him and I did not want to have to leave him after I got him but because the previous training did not work I decided to take a chance and leave him for training at SNS. Simone M: (Tiny Tim) We had a dog prior to Tiny Tim named Dylan who displayed signs of aggression. We were at our wits end with Dylan; we did not know what to do. Our vet recommended we try our last stop here at SNS. We met with Clarke; it took us 30 minutes to decide that we wanted to try SNS. We left Dylan at SNS for 5 weeks. When Dylan returned home, he showed tremendous strides in sitting and staying; his attitude was completely different (for the better). Unfortunately we found out (within 3 months) that he had a brain tumor and we had to put him down. We stayed in close touch with SNS. Shortly thereafter, Clarke’s daughter, Shallingda found an orphaned / abandoned puppy. We decided to take him and train him at SNS. We named him Tiny Tim. We took him to every class, we worked with him consistently and he has become a fantastic dog. Steve G: (Holly) This past spring (2007), A friend and I had issues with our dogs and decided to take our dogs for training. We went to a training facility located near our respective homes in Odessa Florida. Clarke Inghram took over this facility (Me and My Dog Training School) the day after we signed up for the training. Clarke tried to demonstrate leash technique on Holly, and she almost took his arm off. After the group class Clarke sat my wife and me down and told us the classes alone were not going to do any good. Clarke suggested we allow him to take Holly to his SNS facility. Nancy H: (Snickers) I brought my dog to SNS in May, 2007 because I tried other trainers and nothing I was taught by the previous trainers made me feel confident enough to handle my dog. Pat D: (Sadie) I was so impressed when I came for my initial interview and saw what Clarke did with the dogs. Describe your initial experience at home when you took your dog home after graduation. Frank S: I’ve had dogs all my life. The results after Teagan came home were way better than expected. Teagan sits, comes when called and is very attentive. Dogs I’ve owned previously were just pets but Teagan feels like a member of the family, if you want to go to another room she wants to follow you, she hangs out with us and participates. Lori S: It was an eye-opening experience for me. I noticed a huge positive change in Oliver’s behavior. I thought that my training would be so easy but it did not come to me as easy as I thought. I realized I would have to put in the time and effort to continue to train him. I really thought oh, I’ll drop him off for a couple of weeks, he’ll be trained, I’ll just have to do a couple of things and everything will be fine. Simone M: We were nervous, we wanted to do everything right. We committed to each other that we would follow all the rules set forth by SNS. We practiced what we learned, sit, stay, heel, recall, whenever we went on walks or were at home or in class. Steve G: Our dog was much more attentive to my wife and me; she did more of what we wanted her to do (she was more composed and obedient). She loves other dogs. She still has some issues that we are working on. She is still suspicious of strangers. Slowly but surely we are learning how to help her. Nancy H: Snickers did not stay at SNS Academy, He has always been home with me. Pat D: My dog was much more attentive. Sadie use to be so hyper but after training at SNS she was calm. What helped you through any rough patches in your training? Frank S: We had a few rough patches for example sitting at the front door before we exited the house. Clarke’s trainers, James, Vanessa and Brianne, worked with us & gave us pointers on how to correct and resolve this issue. We always feel comfortable because the staff is so supportive and we always know whatever issues come up, we can always get refresher training or whatever we need to support us. Lori S: Coming to class and having an open communication with Clarke. Whenever I had a question he would always be there to answer it. Simone M: We (my fiancé Drew and I) made a commitment that we were it this together so we were able to help each other out. We are each other’s worst critics but at the same time we encouraged each other and helped each other. We made a commitment to our dog to get ourselves out, go for a walk and go to class. Our dog is composed and content since we made the commitment to train him. Steve G: What helped is the point that I take away from Clarke time and time again; this is not rocket science, it’s just the relentless repetition of the basics. Even though we had tough times we always go back to the basics, that’s what got us through the tough times. Nancy H: The confidence that Clarke has given me to know that I can now handle my dog. Pat D: Calling Vanessa and asking her to help us , it worked.
What experience / advice can you share with others who are training their dogs? |

